Which defects are not accepted as complaints?

The warranty excludes normal signs of wear caused by improper use

  • e.g. overheating, discolouration, scratches, falling or improper cleaning.


Traces of use and visual changes caused by cleaning in the dishwasher are also excluded.

We would like to expressly point out that no liability is accepted for damage that occurs due to

• use which was not in accordance with the intended use

• improper handling

• failure to follow these instructions for use and care or

• repairs carried out improperly


Natural wear in the non-stick area, burnt pans with black, tar-like residues or a coating completely damaged by force are excluded from the guarantee



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